At our company, we strive to provide the best service and timely delivery for our customers. Orders placed before 12 PM PST on weekdays will be shipped the same day. You can expect to receive your order within 3-7 business days. Please note that orders placed after 12 PM PST on weekdays, or on weekends and holidays, will be processed the next business day. We appreciate your business and are committed to ensuring your satisfaction with every purchase.
We are committed to 100% customer satisfaction. If you are not completely satisfied with your purchase, we are happy to accept returns. To initiate a return, please purchase the shipping label and send the item back to us. Once we receive and inspect the returned item, we will process your refund promptly.
If your order arrives damaged or with missing parts, please contact us immediately. We will send you a replacement at no additional cost upon verifying the issue.
Thank you for choosing us. Your satisfaction is our top priority.
Please reach out to us through live chat or email hello@kraftstories.com